Terms and Conditions

Last updated: October 4, 2026

These terms apply when you use palmtreesandfloaties.com or book a stay with Palm Trees and Floaties (“we,” “us”). By booking, you agree to these terms. Bookings are processed through Hospitable, and its terms also apply to your reservation.

1. Reservations and payment

The price shown when you book includes the nightly rate, taxes and fees. Your reservation is confirmed once we accept it. The payment schedule is shown at checkout, and you may be able to split your payment into two installments.

2. Cancellations

The cancellation policy shown at checkout applies to your booking. Our standard policy is:

  • Full refund if you cancel within 24 hours after your booking is accepted
  • Full refund if you cancel at least 5 days before check-in
  • 50% refund if you cancel at least 1 day before check-in
  • No refund after that

3. Minimum stay and guest limits

Every property has a 2 night minimum. The number of guests may not go over the limit for your home: The House and The Pink Condo sleep 4, and The Yellow Condo and The Blue Condo sleep 2. Guest verification through Hospitable may be required before your stay.

4. House rules

  • No smoking anywhere at our properties.
  • No parties or events.
  • One dog per stay, with a $75 pet fee per reservation. Please tell us about your dog when you book. You are responsible for your dog and any mess or damage it causes.
  • Children are welcome and must be supervised by an adult at all times, especially near pools and spas.
  • Be a good neighbor. Follow the quiet hours and community rules posted at your property.

Breaking these rules may result in extra charges or the end of your stay without a refund.

5. Pools and spas

There is no lifeguard on duty. Pools, spas and outdoor areas are used at your own risk. For The House, pool heating is optional and available for an extra fee.

6. Damage and cleaning

Please treat our homes with care. You are responsible for damage beyond normal wear and tear, missing items, and extra cleaning, and we may charge you for these as allowed by our booking platform’s policies.

7. Local rules

Our homes operate under City of Palm Desert short-term rental permits. Guests must follow local laws, including noise, parking and trash rules.

8. Our website

We work to keep our website accurate, but photos, amenities, descriptions and nearby business details are for general information and may change. Event dates are set by the event organizers.

9. Limits of liability

To the extent allowed by law, we are not responsible for lost or stolen belongings, or for interruptions outside our control, such as utility outages, weather, or pool and spa maintenance. Our liability for any claim related to your stay is limited to the amount you paid for that stay.

10. Governing law

These terms are governed by the laws of the State of California. Any dispute will be handled in Riverside County, California.

11. Changes to these terms

We may update these terms from time to time. The terms in effect when you book apply to your reservation.

Contact us

Questions? Send us a message or call or text (760) 297-6286.