Please read these Terms and Conditions carefully before using the Palm Trees and Floaties website or making a reservation. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or making a reservation.
In general, cancellations made within a certain number of days prior to the scheduled arrival date may be subject to a cancellation fee or forfeiture of the booking deposit. The exact timeframe and applicable fees will be specified in the cancellation policy.
Refunds, if applicable, will be processed according to the cancellation policy in effect at the time of cancellation.
Please note that any refund eligibility is subject to the terms and conditions of the specific property you have booked.
Refunds, if approved, may be issued to the original method of payment or as otherwise determined by Palm & Pine Properties.
Modification or Cancellation by Palm Trees and Floaties:
In the event of unforeseen circumstances or reasons beyond our control, Palm Trees and Floaties reserves the right to modify or cancel reservations.
We will make every effort to provide suitable alternative accommodations or issue a full refund in such cases.
Guest Initiated Modifications or Early Departure:
Any modifications to the reservation, including changes to the dates or duration of stay, are subject to availability and may incur additional charges.
In the event of early departure, no refunds or credits will be issued for any unused portion of the reservation.
Communication and Cancellation Requests:
All cancellation requests and modifications must be submitted in writing, either through the Palm Trees and Floaties website or by contacting our customer support team.
We recommend keeping records of any communication related to cancellations or modifications for your reference.
These Terms and Conditions constitute the entire agreement between Palm Trees and Floaties and the user/guest, superseding any prior agreements or understandings. If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in effect.
If you have any questions or concerns about these Terms and Conditions, please contact us for clarification. Your use of our website or reservation of our properties signifies your acceptance of these terms.