Privacy Policy

Last updated: October 4, 2026

Palm Trees and Floaties (“we,” “us”) runs palmtreesandfloaties.com. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact form: your name, email address and message.
• Email and text list: if you sign up, your name, email address, mobile number and your consent to receive texts.
• Bookings: reservations are made through Hospitable, the booking system on our site. Hospitable and its payment processor handle your payment details. We never see or store your full card number. We receive what we need for your stay, like your name, contact details, dates, number of guests and whether you’re bringing a dog.
• Guest verification: some bookings require identity verification, which is handled by Hospitable.
• Website usage: we use Google Analytics, which uses cookies to show us things like which pages are visited, the type of device used, general location (city or region) and how visitors found our site.

How we use your information

• To answer your questions and manage your reservation
• To send check-in details and messages about your stay
• To send offers and updates, only if you signed up for them
• To understand how our website is used so we can improve it
• To meet legal requirements, including local short-term rental rules

Emails and texts

You can unsubscribe from our emails at any time using the link in any email. To stop texts, reply STOP. Message and data rates may apply.

Who we share it with

We do not sell or rent your personal information. We share it only with services that help us run our business, and only as needed:

• Hospitable: bookings, payments, guest verification and messaging
• StayFi and Campaign Monitor: our email and text list
• Google Analytics: website statistics
• Our website host

We may also share information when required by law or by the City of Palm Desert’s short-term rental rules.

Cookies

Our site uses cookies for Google Analytics and to make the booking tools work. You can block or delete cookies in your browser settings, or use Google’s opt-out browser add-on for Google Analytics.

Your California privacy rights

If you live in California, you have the right to know what personal information we collect about you, to ask us to delete or correct it, and to opt out of the sale or sharing of it. We do not sell personal information. To make a request, contact us using the details below.

How long we keep it and how we protect it

We keep your information only as long as we need it for the reasons above, or as required by law. We use trusted providers and take reasonable steps to keep your information safe, but no website or system is completely secure.

Children

Our website is not meant for children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Questions about your privacy? Send us a message or call or text (760) 297-6286.